All users of this website agree with the following terms contained herein when using this site. We reserve the right to modify these Terms of Use at any time without notification. We will indicate that changes to these Terms of Use have been made by updating the date indicated after “Last Modified” at the end of these Terms of Use. By using this site, using our mobile app, processing an order, scheduling a service, or reaching out to us by way of our contact form you agree that you have read, or have had someone read these terms to you and that you understood, and accept these terms. If you do not agree with any part of our terms you may not use our website, our mobile app, or submit our contact form.
Use of Site
You use and navigate this site and our mobile app at your own risk. The Fading Theory LLC, its parent company, owners, employees, or staff are not liable for any harm caused to anyone, any computer, any mobile, or electronic device before, after, or during any use, or navigation.
Privacy
We are committed to safeguarding the privacy of our customers’ personal data. We use your email address and your mobile, or other telephone numbers exclusively to communicate with you regarding your orders, appointments, or to notify you of company updates and happenings. We will never sell your personal information to other companies for any reason.
Drugs
We are committed to providing a barber shop experience for our staff and our clients that is drug free. You will not be served if you smell of drugs, alcohol, etc. and you will be asked to leave if being under the influence of said drugs puts staff, employees, or customers at any risk. ANY payments made will be forfeited, if you violate our drug policy, or other company policies. If you are unable to refrain from drug use please do so after your service has been completed and you have left our buildings.
Appointments
At our will, we may offer another day or time if a conflict arises with any appointment that you have requested or scheduled. Please note that appointment start times may vary due to reasons beyond our control, however we do everything we can to try and ensure appointments start on time or within minutes of a scheduled start time. It is our mission. Tonsorial services (Barbering) is an art, not a science, so appointment start times may not be to the minute. Full payment via a valid credit card, cashapp, or cash in advance is REQUIRED FOR ALL APPOINTMENTS. ANY payment that is made will be forfeited should you no-show, (arrive 10 minutes or more late) or not cancel/reschedule 30 minutes or more prior to any scheduled appointment. Violation of The Fading Theory’s Covid19 policies, substance abuse policies, smoke, or any other company, or Maryland policy or law that prevent a service from taking place will also result in any payment being forfeited and cancellation of the scheduled services.. We are a drug free and smoke free company.
Orders
All orders for products and/or services that are placed through our website or mobile app are subject to our acceptance and at our sole discretion. Without limitation, we may refuse to accept or may cancel/re-schedule any order or service whether or not the order or service has been confirmed, for any or no reason, at our sole discretion, and without liability to you or any third party. If your credit card/debit has already been charged for an order or service that we have subsequently cancelled, we will post a refund in the same form of payment originally used for the purchase, unless the cancellation is the result of a company policy violation. Your refund will be processed in full otherwise. Paid orders, if shipped, will ship within 24 hours of ordering Monday through Friday and within 48 hours on the weekend.
Any use, including but not limited to, the reproduction, distribution, display or transmission of the content of this website or our mobile app is strictly prohibited unless authorized in writing by a majority owner of The Fading Theory LLC, or TFT Enterprises LLC and may subject the violator to criminal and civil action.
Shipping Methods and Costs
Depending on the item(s) you purchase from us and the location to which the items will be delivered, different shipping methods may be available and used. Each shipping method has its own restrictions and charges for orders. Maryland sales tax will be collected on every order. We are not responsible for any product once it leaves our hands and is with the shipping carrier.
Site errors
We reserve the right to correct any typos found at any time.
Return Policy
All sales are final. Nothing may be exchanged or returned.
*ANY PRODUCT RETURNED WILL NOT BE PROCESSED AND WILL BE DISPOSED OF.
In the case of shipping damages, please contact the shipping carrier to file a claim.
Last Modified 12/2022
